Off campus recruitment drive for HCL on 24th August 2014

Date: 24th August 2014

Venue: ULTRA College of Engineering & Technology for WOMEN, Madurai

Time: 9.00am

Company: HCL Technologies Ltd. - Business Services (off campus recruitment drive)

Process: UK – Voice-Technical Support process

Job Location: Chennai

Experience: 0 to 2 years- Both Freshers and Experienced candidates are eligible

Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2014 Passed outs + candidates having backlogs up to 4 papers) / Diploma holders.



Job Description:

• Trouble shooting for Broadband related issues

• Setting up wireless connection on Laptops and Desktops.

• Connectivity issues with ops Modem, Routers, Hubs and Switches.

• Dealing with network connectivity – LAN , WAN and MAN

• Checking the exchange line issues / outages / Fixing appointment with the technician at UK.



Skill set required:

Note 1: Excellent Communication Skills with neutral accent

Note 2: Immediate joinees are preferred

Note 3: Willing to Work in Night/rotational Shifts

Note 4: Basic knowledge about networking concepts for trouble shooting for broadband related issues.



Other Benefits include:



 Doorstep Pick-up and Drop available

 Shifts: Rotational Shift-UK Timings

 5 days working

 Performance Appraisal - Twice a year

 Opportunity to do MBA while working in HCL

 Career Progression Programs

 Incentive during training period



Designation: Technical Support Officer

Salary Package: 1.6 lakhs to 2.4 lakhs (Depending upon Graduate / Under Graduate / Years of Experience)

Rounds of Interview: 2(InitialScreening& Voice and Accent round)